AI receptionist for Irish trades
You're under a sink. Katya gets the phone.
She answers every call in a friendly Irish voice, books the call-out into your diary, takes the Eircode and texts the customer a confirmation. You finish the job.
Now taking on a small number of Irish trades for the pilot.
- KatyaHi, Murphy Plumbing, this is Katya. How can I help?
- CallerThe boiler's gone off, no hot water since this morning.
- KatyaSorry to hear that. I can get someone out Thursday at 10. What's your Eircode?
- CallerD04 X285.
- KatyaThat's D, zero, four, X, two, eight, five. You're booked, I'll text you now.
- Job
- Boiler repair
- When
- Thu 10:00
- Eircode
- D04 X285
SMS from KatyaBooked: boiler repair with Murphy Plumbing, Thu 10:00 at D04 X285. Reply to this number if anything changes.
The problem
Every call you miss on a job is a customer ringing the next name on the list.
You can't answer with your hands full
Up a ladder, in a hot press, on the motorway. The phone rings at the worst moment, every day.
Voicemail loses the job
Most people with a leak or no heat won't leave a message. They ring someone else straight away.
Evenings go on callbacks
After a full day you're still phoning people back, writing addresses on the back of an invoice.
How it works
Live in an afternoon. Keep your own number.
No app for your customers and no new phone for you.
Tell us about your business
Your services, the areas you cover, your hours and when you're free for jobs.
Forward your calls
Divert your mobile or landline to Katya when you're busy, or for every call.
Katya answers and books
She asks what's wrong, takes name, number and Eircode, and offers a free slot.
Everyone gets the details
The customer gets a text confirmation. You see the booking in your panel.
What she does
Built around how trades actually take bookings
Gets the Eircode right
She reads it back character by character, so D04 X285 never turns into D40. No time wasted spelling out the full street.
Checks name and number
Names and phone numbers are confirmed back to the caller before anything is saved.
Texts a confirmation
Customers get an SMS with the job, time and Eircode as soon as the call ends.
Spots repeat callers
If someone who already has a booking rings again, she asks if it's a new job or a reschedule.
Answers out of hours
Evenings, weekends and bank holidays. She takes the details and books the next free slot.
Answers your FAQs
Call-out fees, areas you cover, whether you do gas or oil. You set the answers once.
Her voice
Warm, clear and Irish
Callers hear a natural Irish accent, not a call centre. Katya tells people she's an AI assistant at the start of the call, and passes anything unusual on to you.
Pricing
A monthly plan, sized by talk time
A typical booking call takes about 3 minutes, so you can work out roughly how many calls each plan covers.
Starter
€79 / month
- 150 minutes of calls
- One phone number
- SMS confirmations
- Bookings panel
About 50 booking calls a month. Suits a sole trader.
Pro
€199 / month
- 500 minutes of calls
- Everything in Starter
- Out-of-hours answering
- Custom FAQs and services
About 165 booking calls a month. Suits a busy one-van business.
Business
€449 / month
- 1,200 minutes of calls
- Everything in Pro
- Several engineers' diaries
- Priority support
About 400 booking calls a month. Suits a team with a few vans.
Extra minutes are €0.25 each. Prices exclude VAT.
Questions
What trades ask us
Do I need to change my phone number?
No. You keep your number and set a call divert to Katya, either all the time or only when you don't pick up.
Will customers know they're talking to an AI?
Yes. Katya says so at the start of the call, as EU rules require. In our experience callers care more that someone answers and books them in.
What if a caller has an emergency?
You decide what counts as urgent, like a burst pipe or a gas smell. Katya can put the call straight through to your mobile instead of booking a slot.
Where is my customers' data kept?
Your bookings are kept on servers in Europe and handled under GDPR. They're only used to run your bookings, never sold or shared.
Where do I see the bookings?
Every booking and message lands in your bookings panel with the caller's name, number, Eircode and the job, so you can check what was agreed before you head out.
Want Katya on your phone?
Leave your details and we'll ring you back to set her up and give you a live demo. We're taking on a small number of Irish trades for the pilot.